Frequently Asked Questions

• I cannot login on akira complete or Wavelength system.

  If you are having trouble with accessing your account there are a few things to troubleshoot before contacting the akira systems support team.

  1. Check to make sure you are using the correct user name and password
  2. Check with your administrator to see if there are any system updates taking place
  3. Ensure that your password has not been changed
  4. ...
  5. ...
• When I enter a new patient, I am unable to access that patient and update their information

  ...